SteelFrameBuilds ("we," "us," or "our") is a DBA of SkillSee, a licensed California general contractor (License #1110475). This Privacy Policy explains how we collect, use, and protect your information when you interact with us, including via SMS messaging.
1. Information We Collect
We may collect the following types of information:
- Contact form data: Name, business name, phone number, and email submitted voluntarily by you through our website (steelframebuilds.com) when requesting information or service quotes.
- Communications data: Messages and logs you send or receive when communicating with our customer support and service teams.
- Website usage data: Pages visited, time on site, and analytics data collected via cookies to improve user experience.
2. How We Use Your Information
We use collected information strictly to:
- Respond to your direct inquiries and provide requested technical, building, or framing service quotes.
- Provide customer support and follow up on ongoing business transactions.
- Improve our website functionality and service offerings.
- Comply with legal and regulatory obligations.
3. SMS Messaging & Opt-In Consent
SMS messaging is used exclusively for responding to user requests, delivering service updates, and communicating with existing clients.
- Consent: Mobile numbers collected for SMS communications are obtained solely via explicit user opt-in (e.g., via our website contact forms or direct inbound text inquiries).
- No Third-Party Sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Opt-Out: To stop receiving SMS messages at any time, reply STOP to any text message. Your number will be immediately and permanently removed from our active messaging lists.
- Help: For assistance, reply HELP to any message or contact us at info@steelframebuilds.com. Message and data rates may apply. Message frequency varies based on user interaction.
4. Data Sharing
We do not sell, rent, trade, or share your personal information. We share data only with reliable service providers (such as Twilio for SMS delivery and hosting providers) strictly as necessary to execute the services you requested. We do not share SMS opt-in consent data with any third parties.
5. Data Retention & Security
We retain your business data only as long as necessary to fulfill the purpose of communication or ongoing service. We implement industry-standard technical measures to secure your data against unauthorized access.
6. Contact Us
If you have questions about this Privacy Policy:
